Available for new engagements

Operations leadership, on demand.

Fulfilment Consultant provides fulfilment, logistics and operations consultancy to businesses worldwide, engaged on a contract, day-rate, or fractional COO basis. We bring hands-on operational leadership to every engagement — not just recommendations — built on 15+ years running large-scale fulfilment and logistics operations for Amazon and one of Europe's largest 3PL providers.

15+
Years leadership
4
Countries led
20+
Sites launched
$88M+
Peak P&L managed
What We Help With

Four ways we put this to work

Engagements range from a short diagnostic to embedded interim leadership — worldwide, remote or on-site.

01

Fulfilment & 3PL Operations Consulting

End-to-end support for businesses running or building physical fulfilment operations — from a single warehouse to a multi-country network.

  • Network and warehouse footprint design, including storage density optimisation
  • Capacity planning and peak / Q4 readiness
  • New site and delivery station launches, from mobilisation to steady state
  • Cost-to-serve and last-mile cost reduction
  • 3PL operations strategy, client onboarding and account profitability
  • KPI design and performance reporting frameworks
02

Amazon External Fulfilment (AEF) Tender & Launch Support

We've led the financial, operational and strategic input into a successful Amazon External Fulfilment tender, and the site launch that followed. It's a niche, hands-on capability we bring directly to your business, at either stage:

  • Tender preparation — the operational plan, cost model and capacity narrative that underpins a competitive AEF bid
  • Post-award launch — mobilising the site: layout, staffing, systems, compliance and the operational rhythms needed to hit Amazon's service standards from day one
03

Management Consultancy

Broader operational and organisational consulting for businesses managing growth, restructuring, or underperformance — not limited to fulfilment.

  • Business turnaround and profitability diagnostics
  • Organisational design and grading/levelling structures
  • Lean / Six Sigma-led process and performance improvement
  • Leadership development frameworks and performance management
  • Change delivery and transformation programme management
04

Business Support Services

Flexible, project-based support for businesses that need an experienced pair of hands without a permanent hire.

  • Interim operations leadership during transition or growth
  • Financial planning, budgeting and management reporting
  • Ad hoc project delivery and business plan development
How We Work

Worldwide, on your terms

01

Contract

Fixed-scope engagements with clear deliverables and cost agreed up front.

02

Day Rate

Flexible, embedded support billed by the day for advisory or interim work.

03

Fractional COO

Part-time embedded leadership — typically one to three days a week.

04

Worldwide

UK-registered, delivered remotely or on-site, anywhere you operate.

Also Open To

Fractional COO opportunities

Alongside project and advisory work, we're open to fractional COO roles — embedded, part-time operational leadership for businesses that need senior oversight of logistics, supply chain or operations without the cost of a full-time hire. Typically one to three days a week, structured around your business rhythm.

Discuss a Role →
Track Record

Results, not just responsibilities

29% reduction

In last-mile cost per shipment ($7.28 → $5.14), through network design and route density improvement

40% improvement

In storage density from a multi-site warehouse footprint redesign

$1M fixed cost reduction

Through a fulfilment centre consolidation programme

78% → 91%

First Day Delivery Success, improved through operational discipline and technology cutover

3–5x peak scaling

Including deployment of 1,800+ couriers and 6 new delivery stations

30% reduction

In inventory defect rate using Lean methodology

eCommerce Fulfilment 3PL / Multi-Client Logistics Last-Mile Delivery Warehouse & Sortation Amazon External Fulfilment Cross-Border Logistics
Azeem Baig, Lead Consultant at Fulfilment Consultant
Who's Behind It

Led by Azeem Baig

Fulfilment Consultant is led by Azeem Baig, most recently Vice President of Operations at OPLOG and previously Country Manager for Amazon Logistics in Saudi Arabia. His career spans Royal Mail Group, Amazon and OPLOG, holding an Executive MBA from Bradford School of Management and a Level 7 CMI Diploma in Professional Consulting.

Get in Touch

Have a project that needs
a safe pair of hands?

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