Track Record

Scale I've
been accountable for.

Client and employer details from past roles stay confidential — that's standard practice, and it's how I'd treat your business too. What follows are the outcomes and scale of operation I was personally accountable for.

Scale $88M+

Peak annual P&L held accountable for in a single role

Network 20+

Fulfilment centres, delivery stations and sortation centres launched or operated

Geography 7

Countries with direct operational leadership: UK, Saudi Arabia, UAE, Egypt, Germany, Türkiye, US

Workforce 1,900+

Peak frontline workforce scaled and led in a single network


Outcomes

Results, not just responsibilities.

Cost

29% reduction in last-mile cost per shipment

From $7.28 to $5.14, achieved through network design, route density improvement and delivery station scaling.

Density

40% improvement in storage density

Warehouse footprint re-design across a multi-site network, rationalising space and reducing fixed cost.

Quality

First Day Delivery Success up from 78% to 91%

Delivered through operational discipline, technology cutover and workforce capability building.

Cost

Fixed cost reduced by $1M

Through a fulfilment centre consolidation programme in a challenged market, underpinned by an activity-based costing model.

Growth

Scaled operations 3–5x for peak trading

Including the deployment of 1,800+ couriers and the launch of 6 new delivery stations in a single market build-out.

Quality

30% reduction in inventory defect rate

Using Lean methodology within a high-volume fulfilment centre environment.


Industry Exposure

Where this experience was built.

eCommerce Fulfilment 3PL / Multi-Client Logistics Last-Mile Delivery Parcel & Mail Networks Warehouse & Sortation Amazon External Fulfilment Regulated / Compliance-Led Ops Cross-Border Logistics

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